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24/7, 365 days a year
319-362-2174 or 988

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Monday-Friday 9 a.m.-3 p.m.
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24/7, 365 days a year
Text 988

Foundation 2 Crisis Phone Counseling

Foundation 2 Crisis Center provides trained, compassionate telephone counselors 24 hours a day, 365 days a year. You can reach a crisis counselor by calling 319-362-2174 in the Cedar Rapids local calling area or 1-800-332-4224 anywhere else in Iowa. Our crisis center serves the state of Iowa.

Calls to the Crisis Center are confidential. We know that reaching out isn’t always easy—it’s OK to feel nervous or even uncomfortable at first. Our counselors answer each call with an open mind, and with respect to you and your situation.  We’re here to listen, give you information, and explore safe options to help you in your time of crisis.

We give you control of the conversation, but we understand that sometimes it’s hard to put your feelings into words.  If you’re unsure how to start the conversation, we can begin by asking you a few questions about your situation.  If you don’t know what to say, that’s OK.  There is no cost for calling our crisis line.

The Foundation 2 Crisis Center is certified by the American Association of Suicidology. We are one of two programs in Iowa that has achieved this certification.

Foundation 2 Crisis Chat

You can also connect with our trained crisis counselors through online chat. This service is free and confidential and can be done from a phone, computer, tablet or other device. When you log in, you will be linked with a trained and compassionate crisis counselor. Chat is available from 9 a.m.-3 p.m. Monday-Friday.

The goal of the Foundation 2 Crisis Chat service is to help you reduce stress and feel empowered to make healthy decisions. We will chat with you about your safety, emotions and thoughts surrounding the situation, feelings of depression, your current social and support situation, and if you have any thoughts of suicide. If a chat specialist feels you are in danger they will speak with you about how to make yourself safe, including accessing emergency services, and/or additional contact information to ensure your safety. The chat specialist will work with you to create a safety plan if necessary.

The confidentiality and security of chats is ensured through the chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other. All of your communications are securely encrypted from your computer to ours.

988 Suicide & Crisis Lifeline Text

You can also connect with a trained crisis counselor through crisis text. The Suicide & Crisis Lifeline 988 text number is available 24/7, 365 days a year. Your text will be answered by a knowledgeable, nonjudgemental crisis counselor at a 988 network crisis network (which includes Foundation 2 Crisis Services).

The goal of the Foundation 2 Crisis Text service is to help you reduce stress and feel empowered to make healthy decisions in a way that works for you. You will connect one-on-one with a local crisis counselor to talk about what you are feeling and help you access support, resources and more.  If the crisis counselor feels you are in danger, they will speak with you about how to make yourself safe, including accessing emergency services, and/or additional contact information to ensure your safety.

What if Foundation 2 Crisis Chat is not available?

If you would like to use a chat service outside our chat hours, please use the 988 Suicide & Crisis Lifeline chat.