We're here for you.

We know that life gets tough sometimes. We are here when you’re depressed, despairing, going through a hard time, or just need to talk. Our phone lines is available 24/7, and our chat and text services are available Monday-Friday 9 a.m.-3 p.m. All services are free, confidential and open to everyone. Our trained chat specialists are here to listen and support you through whatever difficult times you may be facing. You’re not alone.

Crisis Phone Line
24/7, 365 days a year
319-362-2174
Crisis Chat
Monday-Friday 9 a.m.-3 p.m.
Connect and follow the prompts
Crisis Text
Monday-Friday 9 a.m.-3 p.m.
800-332-4224

Foundation 2 Crisis Phone Counseling

Foundation 2 Crisis Center provides trained, compassionate telephone counselors 24 hours a day, 365 days a year. You can reach a crisis counselor by calling 319-362-2174 in the Cedar Rapids local calling area or 1-800-332-4224 anywhere else in Iowa. Our crisis center serves the state of Iowa.

The Foundation 2 Crisis Center is certified by the American Association of Suicidology. We are one of two programs in Iowa that has achieved this certification.

What to Expect

Calls to the Crisis Center are confidential. We know that reaching out isn’t always easy—it’s OK to feel nervous or even uncomfortable at first.

Our counselors answer each call with an open mind, and with respect to you and your situation.  We’re here to listen, give you information, and explore safe options to help you in your time of crisis.

We give you control of the conversation, but we understand that sometimes it’s hard to put your feelings into words.  If you’re unsure how to start the conversation, we can begin by asking you a few questions about your situation.  If you don’t know what to say, that’s OK.  There is no cost for calling our crisis line.

Foundation 2 Crisis Chat

You can also connect with our trained crisis counselors through online chat. This service is free and confidential and can be done from a phone, computer, tablet or other device. When you log in, you will be linked with a trained and compassionate crisis counselor. Chat is available from 9 a.m.-3 p.m. Monday-Friday.

What to Expect

The goal of the Foundation 2 Crisis Chat service is to help you reduce stress and feel empowered to make healthy decisions. We will chat with you about your safety, emotions and thoughts surrounding the situation, feelings of depression, your current social and support situation, and if you have any thoughts of suicide. If a chat specialist feels you are in danger they will speak with you about how to make yourself safe, including accessing emergency services, and/or additional contact information to ensure your safety. The chat specialist will work with you to create a safety plan if necessary.

Confidentiality

The confidentiality and security of chats is ensured through the chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other. All of your communications are securely encrypted from your computer to ours.

Foundation 2 Crisis Text

You can also connect with our trained crisis counselors through crisis text. Foundation 2 Crisis Text is available by texting to 800-332-4224 and following the prompts.  Text is available from 9 a.m.-3 p.m. Monday-Friday. All texts are free and confidential.

What to Expect

The goal of the Foundation 2 Crisis Text service is to help you reduce stress and feel empowered to make healthy decisions in a way that works for you. You will connect one-on-one with a local crisis counselor to talk about what you are feeling and help you access support, resources and more.  If the crisis counselor feels you are in danger, they will speak with you about how to make yourself safe, including accessing emergency services, and/or additional contact information to ensure your safety.

Confidentiality

The confidentiality and security of chats is ensured through the chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other. All of your communications are securely encrypted from your computer to ours.

What if Foundation 2 Crisis Chat is not available?

You can try our 24/7 toll free number at 1-800-332-4224 or the Lifeline toll free number at 1-800-273-8255 (TALK).  If you prefer to use a Chat service, you can use the Lifeline Crisis Chat, available 24/7.

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